The staff (especially Mirza!) were very friendly and were more than willing to accommodate us dropping off / leaving our baggage at the reception desk. The free shuttle bus service to Orchard Road was great too.
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Pearl
september 2023
The Location of the Stevens mercure is beautiful! It is located in a very calm area and actually reachable by bus and metro. We mostly used the Stevens metro as it is only 2 bustops away. Once at the metro little india, Chinatown and the rest of the atrractions are only a few stops from the hotel by metro!What we loved most, is being able to use the garden area of the hotel in the evenings. The hotel is surrounded by restaurants, a 7 up store , winery,pizzeria , cafes etc . Our room was relatively tiny but served its purpose. It was cleaned every day and we got our complementary water bottles as well as coffee , tea sachets . The pool is beautiful and the amenities are as depicted , not photoshopped. Thankyou mercure team for your kindness and great service and making our stay worth it !
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Appelt
april 2023
I thought the front office was too busy and had little time, I stayed for 8 days and requested for 2 hrs of extension on last day, only 1 hr given.
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Peter
juli 2023
The stay was very nice, comfortable, good value for money for the amount of facilities available. The huge gym and 7/11 right below the hotel was the best part. The location is great, a 4 minute walk to the nearest bus stop to reach Orchard in 15 mins. The cleaning is also superb and the cleaning ladies were kind.
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Jennifer
augustus 2023
The rooms were clean. You can walk to Orchard Road and Botanical Gardens but dress appropriately (I.e proper exercise clothing and trainers/ sand shoes) Pool area was clean - but no bar or food options. There is a shuttle bus to Orchard but is usually very crowded, easier to catch a cab
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Glenn
augustus 2023
it is central, staff are friendly and helpful. it was a short stay for us but it was great!
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Munjiyyatul
mei 2023
The location and pool are great with easy access to all the major attractions.
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Aleks
juli 2023
The perfect customer service, the rooms were clean besides the curtains the location was wonderful and the team at Mercure really did go thr extra mile to make sure our stay was wonderful by giving us a cake for our anniversary. So sweet and so nice of them . Will stay here again Not to mention the usefulness of the laundromat though $10 is quite a bit for a laundry machine. Though it's pretty cool that it supplies its own softer and laundry detergent. And the infinity pool is beautiful. And the view was amazing I wish I can wake up to it everyday not to mention the reasonable price for a place in orchard.
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Dinithi
juni 2023
Breakfast was good but too expensive. Too crowed for a meal, people talking over others( poor sanitary practice)
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Ayukesong
juli 2023
Room is clean & big
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Kuek
oktober 2022